FAQ

How does Spark Sleigh work?

Each LED is individually addressable, so the smart controller lights them in patterns instead of all at once. Spread evenly down the front of your tree, the lights form animated pictures you can see from across the room.

Is it hard to install?

No. Hook the top near the peak of your tree, let the strands fall, spread them out and plug in the controller. Most people finish in about 10 minutes with no tools.

What comes in the box?

LED light strands, the smart controller, a mounting kit and a quick-start guide. Everything you need is included.

Which size should I choose?

Measure your tree from the floor to the top. Choose Classic for trees up to 1.5 m (4.9 ft), Family up to 1.8 m (5.9 ft), Grand up to 2.1 m (6.9 ft) and Luxury up to 2.4 m (7.9 ft).

Does it work on real and artificial trees?

Yes, it works on both.

Can I use it every year?

Yes. Coil it back into the box after the holidays and set it up again next Christmas.

How long does shipping take?

Orders are prepared in 1–2 business days and arrive in about 5–7 business days, with tracking. See our Shipping page for details.

What if I don't love it?

You're covered by our 30-day money-back guarantee. See our Returns & Refunds page.